St Helens and Knowsley Teaching Hospitals NHS Trust rated outstanding

England’s Chief Inspector of Hospitals has rated St Helens and Knowsley Teaching Hospitals NHS Trust Outstanding making it the only acute Trust in Cheshire and Merseyside to achieve the highest possible rating in a CQC inspection and one of only nine in the entire country.

The report issued by the Chief Inspector of Hospitals, Professor Ted Baker stated, ‘Throughout the inspection we saw that individuals were supported and treated with dignity and respect. There was a strong, visible person centred culture; the staff we met were highly motivated, driven and very proud to work for the Trust.’

‘Patients were continually positive about the way staff treated them and said that staff go the extra mile with the standard of care exceeding their expectations.’

The CQC results are the pinnacle of an incredible year of achievements at the Trust. It has been recognised as providing ‘BEST Patient Environment’ in the NHS for the second year running and earlier this month was ranked the ‘BEST acute Trust in the NHS’ for the third consecutive year, in the national NHS Staff Survey with staff recommending their hospitals as the number one place to work and receive treatment in the country.

Responding to the inspection report published today, Ann Marr, Chief Executive, said “I’m incredibly proud that we have been recognised as an outstanding Trust by the CQC. I’ve always believed we’ve got the best staff in the country and now it’s official! Our staff work tirelessly to provide the highest standards of compassionate care to our patients and this inspection report is a reflection of that. I’d like to say a personal thank you to them all, they are simply outstanding.”

Richard Fraser, Chairman said, “We are delighted the CQC has recognised our services and staff in this way, it’s no less than they deserve. To achieve an outstanding rating is rare and for the standard of care and quality of leadership to be given the highest possible rating is a testament to all our staff who aspire to provide 5 star patient care for every patient, every time.”

​View the report here:


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